San Francisco, CA; May 13, 2025 – Informed.IQ, a leader in AI automation for auto finance, announces a partnership with Suncoast Credit Union, Florida’s largest credit union, to enhance funding efficiency and dealer satisfaction—without the need for heavy tech implementation.
This collaboration leverages Informed’s VerifyIQ funding analyst platform to support Suncoast’s operational goals while aligning with its objectives. The initiative prioritizes speed, simplicity, and impact—resulting in faster funding, increased processor productivity, and a more empowered team.
“We wanted to scale without adding complexity,” said Carly Mullins, Vice President of Consumer Loan Fulfillment at Suncoast Credit Union. “With Informed, we’ve been able to boost our funding output, reduce turnaround time, and improve the dealer experience—all with minimal disruption to our existing systems.”
Key to this partnership is the joint commitment to improving funding turnaround time and increasing daily loans processed per team member. These improvements directly support dealer satisfaction and operational efficiency, allowing Suncoast to grow without expanding headcount.
In addition to measurable productivity gains, the partnership also includes an initiative to upskill Suncoast’s funding team with full adoption of the funding analyst platform, VerifyIQ. The goal is to empower every team member with AI tools that support smarter, faster decision-making.
“Suncoast wants to set the standard for practical, high-ROI AI adoption in credit unions,” said Justin Wickett, CEO at Informed. “This is what AI-enabled transformation should look like—focused, fast, and frictionless.”
With training underway, pipeline automation live, and dealer engagement tools launching soon, the partnership is already proving that innovation doesn’t have to come with a steep integration cost. Together, Suncoast and Informed are reimagining what’s possible in auto lending—putting people, process, and performance at the center of a smarter, AI-driven operation.
About Suncoast Credit Union
Suncoast Credit Union is the largest credit union in the state of Florida, the 8th largest in the United States based on membership, and the 10th largest in the United States based on its $18.5 billion in assets. Chartered in 1934 as Hillsborough County Teachers Credit Union, Suncoast Credit Union currently operates 80 full-service branches and serves more than 1.3 million members across Florida. As a community credit union, anyone who lives, works, attends school, or worships in Suncoast Credit Union’s service area is eligible for membership. In 2021, Suncoast Credit Union’s field of membership was expanded to include public K-12 teachers, college educators, and educational support staff from all of Florida’s 67 counties. Suncoast is passionate about community support. Since its founding in 1990, the Suncoast Credit Union Foundation has raised and donated more than $45 million to organizations and initiatives that support the health, education, and emotional well-being of children in the communities that the credit union serves. For more information, visit suncoast.com or follow us on social media: Facebook, LinkedIn, Twitter, and Instagram.
About Informed.IQ
Informed is the industry’s most trusted AI platform for document automation and decision intelligence in auto finance. Its VerifyIQ product suite helps lenders unlock speed, accuracy, and compliance with minimal lift and maximum return.
To learn more, visit informediq.com or follow Informed on LinkedIn.
