Download this 20 page report outlining the findings of Informed’s 2023 Auto Loan Defect Survey. The survey was presented to 2500 auto lending executives in early March 2023.
Highlights include:
- 95% of lenders are beginning to leverage AI tools in some aspect of their business (i.e. credit decisioning, loan servicing)
- 51% of lenders cite regular audits as their biggest concern
- 29.73% of lenders said reduced cost is the top metric improved by automating the lending process
- Nearly 44% of lenders are interested in leveraging AI to compete with lenders who are also using these tools

