The lending industry is undergoing a fundamental shift—from manual document review to real-time risk intelligence. At CBA Live, Jessica Pillado Gonzalez shared how that shift is already playing out across credit, operations, and fraud teams. Not theory. Not hype. What’s changing now—and what comes next. The Old Rule Still Applies. But It Looks Different Now.
Verification, Rewritten: What We Learned at CBA Live Read More »
The AFSA Vehicle Finance Conference just wrapped up, and was a must attend event for industry veterans seeking to turn the tide on fraud threats facing the auto lending industry. AFSA Vehicle Finance Anti-Fraud Task Force Kicks Off On Sunday, February 1st, AFSA’s Vehicle Finance Anti-Fraud Task Force convened its inaugural conference meeting, followed later
The past year has brought a wave of federal deregulation across financial services. We have seen a defanged and depopulated Consumer Financial Protection Bureau (CFPB), an executive order curbing state regulation of AI, and the ending of fair lending disparate impact enforcement. This regulatory retreat likely has lowered compliance costs, but it also has increased
Tipping the Seesaw: How Financial Deregulation Opens the Door to Fraud Read More »
Over the past few weeks, the Trump administration has imposed deep cuts at federal financial regulators. The Consumer Financial Protection Bureau (CFPB) is on life-support with its staff locked out of their headquarters, supervisory exams on hold, and enforcement cases being dropped. The Federal Deposit Insurance Corporation fired 700 employees on the last day of
The CFPB is on Life Support, But Compliance Shouldn’t Be Read More »
If you are an auto lender, it’s worth keeping your eye on the complaints consumers lodge with the Consumer Financial Protection Bureau (CFPB), even if your company does not participate in the CFPB’s complaint portal. CFPB leveraging consumer complaints For those unfamiliar, the CFPB’s Office of Consumer Response administers a statutorily-mandated portal to collect, investigate
What disgruntled consumers are telling the CFPB about auto lenders Read More »
A well-known advertising campaign asks consumers “What’s In Your Wallet?” Given recent Consumer Financial Protection Bureau (CFPB) activities, lenders might feel the Bureau is pushing a variation on this theme – “What’s In Your Deal Jacket?” The CFPB is increasingly holding auto lenders accountable for mishandling contractual provisions in their loans, especially if it involves
